I don’t eat anything from fast-food restaurants ever. There are several reasons not the least of which is I find it to be incredibly unhealthy. There are benefits to it I suppose. It is quick, easy, and there are often times tempting prizes or toys that come with certain combo meals; hey, I get that. I worked at a fast-food restaurant for three years when I was in high school and perhaps I have seen too much.
There are many of you, I suspect, who frequent these places, and I fear many of you are not aware of the rules of fast food restaurants. If you read me, or if you find yourself on my blog for the first time, then I love you. I would not want to see any harm come to you, or the people you care about so please, heed my words for your own sake.
Don’t be an Asshole
No matter how many times you have to repeat yourself, do not be an asshole. No matter what kind of mood the drive-thru guy is in, don’t be an asshole. If they get your order wrong, then just drive away and don’t go back. You don’t ever want to upset the drive-thru guy. You cant win. They don’t give a shit so they will always win.Shitty service? just bend over and take it like a man.
…or Asshole by Association
Additionally, being at the drive-thru with a bunch of passengers who don’t have their shit together and are laughing at the fact they don’t know what to order, makes you an asshole. You are the driver, and you are responsible for everyone in your car. That isn’t my rule, that is the state law. Nothing annoys them more then to have to wait for bullshit to stop. The have enough of bullshit as it is.
The Drive-Thru guy is important to you.
Almost as important as not being an asshole, pay attention to the drive-thru guy. They are working and are therefore destined to have a shitty day. You on the other hand are out having fun. Get off your cell phone and turn off your bullshit music. For those few minutes you are at the window, they need to be treated as the most important person in your life. That guy in the funny hat, will be handling the things you put in your body.
Don’t Be Rich
Perhaps you have found great financial success in your profession, and you are able to afford a nice car. You pull up to the drive-thru in a Mercedes, BMW, Lexus or a Porsche, and the kid at the drive-thru window says, “Oh look at this rich asshole”. The problem you people have is you are starting out with points against you because your not only having a better day than they are, but you are having a better life than they are. Even if your the most polite person ever to place an order at this drive-thru, it wont matter. As soon as your car comes into view, your status immediately changes to “Rich Asshole”. You should just go inside to order.
NO, This is not a myth.
You might be asking, “Tom the people won’t actually spit on your food, will they? Isn’t that just a myth?” Uhhhh, No! It is not a myth. I have seen things you would absolutely, not believe. I have seen too much to believe it doesn’t still go on today.
True story I
I saw a guy who took an order over the phone because the customer wanted to come pick it up with no waiting. His pen would not write, so asked the customer to repeat it to him. The customer raised yelled at him and called him a stupid teenager. He did not get mad he just wrote the order down, and thanked the customer and hung up the phone. He went to get the two hamburger patties and tossed them in the sink with the dirty dishwasher. He took a hand full of lettuce and stuffed it in the front of his underwear. After ten minutes, he pulled the patties out of the sink and cooked them. When they were done, he finished the order by pulling the lettuce out of his shorts to use on both burgers. The customer came in and paid, and the guy who prepared these burgers personally delivered them with a smile on his face.
True Story II
The drive-thru guy was having a conversation while the lady was ordering and was not listening to her, he asked her to repeat herself, and continued not to listen as he was enjoying his conversation with his coworkers. He then got it together and asked her to repeat the order for the third time, and she told him to “Wake up!” she even went on to explain to him what his job was, and asked what kind of place this was. She wanted two 32oz diet sodas and explained she did not want any ice in them, as she was driving far away and did not wish for the ice to melt. This guy was so angry, he took a big gulp of each one and let it flow right back into the cup. He then put a packet of salt into each one. He politely handed it to her as she drove off, and could not stop laughing about it. Oh and I should mention he was the manager on duty.
I could have told worse stories, but they are too disgusting or unbelievable to mention. My advice to you is simply not to eat fast food, but I know you will do this anyway in spite of my advice. Therefore, I will explain to you how I go about it on the very rare occasions I find myself having to eat in such places.
The Tom Nardone Approved Method for Success!
When I get to the menu board, I begin groveling and pretending as if my level of intelligence is far below theirs. I talk slow and speak as though I have very little education. I am so respectful and meek it is physically uncomfortable. When I get to the window, I tell them this is my favorite place to go out of all the other restaurants in town. I will even ask the name of the drive-thru guy’s manager and confirm their name so I can tell their boss what a great job they are doing. I might even inquire as to whether they are hiring, and ask for an application. I am like a politician during this process. Doing this or things such as this, ensures that contaminating my food is not really worth it.
Also to you people driving the aforementioned automobiles. You need to go inside and order. Once they see your car, it could be too late by the time you get to the window.
When to Be an Asshole!
If you are truly angered, by the level of service, you get and you feel you must say something, wait, until you get your order. Now, once you have your food, and have checked everything in the bag, and you are ready to leave, all of what I just said goes out the window. You feel free to break from character and then commence breaking asses. You can now dress this piece of shit down like the loser they may be. This guy can no longer harm you and you are free to unshackle the asshole and relieve yourself of the stress they have caused you through whatever form of verbal assault you deem appropriate.
You know that awful, awful word you have been waiting for an opportunity to use, but have not yet found the right time or place. Break it out and consider this the ideal place to test it. When the interaction gets to this point, they will grovel as you have the control.
I am Tom Nardone, and you are welcome.
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